Managing Elderly Clients

Medical Awareness

End of Life Issues


Elder Abuse

Mental Capacity

Finances and Community Care

Litigation and Mediation

Dementia Care Management

What are Dementia Symptoms

Younger person with dementia

Developmental phase: older people & dementia

Deprivation of Liberty

NHS and Social Services responsibilities

Community Care Law: Overview

Managing Moods and Behaviour

Identifying differences between challenging and usual behaviour

Why and how challenging behaviours occur

Person centred approach to caring

Identifying signs of elderly abuse

Managing and diffusing challenging behaviour

Moving into Long Term Care

Choosing a Care Home

Questions to Ask when Looking

Psychological and Emotional Impact

Maintaining Everyday Skills and Abilities

Care Home Environments

Care Home Costs



Using the Mental Capacity Act

Decision Making

Assessing Mental Capacity

What is Best Interests

Lasting Powers of Attorney

Being a Deputy

Deprivation of Liberty

Challenging Decisions

Working with the Court the Protection

Codes of Practice

Assessing Capacity

Assessing Mental Capacity

Interface between ‘The Principles’ and Decision Making

Identifying what are Best Interests

When Not to make a Decision

Who should Assess and Why

Assessment Check List

Fraud and Undue Influence


How and why of Decision Making

Making Tough Decisions

End of Life matters

Identifying Mental Capacity

Development Phases and Decision Making

Challenging Decisions

Mental Capacity Act: Codes of Practice

Using a Lasting Powers of Attorney

What is a Lasting Power of Attorney

Legislative Background

Roles and Duties of Attorneys

Property and Financial Management

Health and Welfare Management

Challenging Decisions

Revoking Powers

Adult Protection

Spotting Elder Abuse

Criminal Sanctions Section 44 Mental Capacity Act

Social Services Responsibilities

Assessing Mental Capacity

Ill Treatment and Neglect

Independent Mental Capacity Advocates

Financial abuse

Physical abuse

Psychological abuse

Sexual abuse

Neglect and acts of omission

End of Life decisions

Making an Advance Decision (Living Will)

Developmental Phase: Older People

Where to Die

Funeral Planning

What actually happens when some has just died

Sorting out post death issues

Wills and Trusts - Do you have one?

Deprivation of Liberty

What is Deprivation of Liberty

Definition of Deprivation

Deprivation Process


Reducing risk of Deprivation

Safeguards - DOLS


Unauthorised Deprivation

Challenging Deprivation of Liberty

Legislation and Case Law

Deprivation of Liberty Safeguards (DOLS)

Making Authorised and Urgent Applications



Managing Authority Responsibilities

Resolving Issues

Unauthorised Deprivation

Review by Managing Body

Reviews - Supervisory Body: Grounds

Court of Protection


Community Care Law Update


Case Law

Risks and Negligence in Community Care

Leaving Hospital

Moving into Long Term Care

Care Homes Responsibilities

Deprivation of Liberty


NHS Responsibilities

Mental Capacity Issues

Older Peoples services


Community Care Assessments

Duty to Assess

Nature of Assessments

Identifying Presenting Needs

Making an Assessment

Service Provision

Challenges to Assessments and Services

Care Reviews

Challenging social services

Local Authorities Complaints procedures

Judicial Reviews

Human Rights Act and Convention Rights


NHS & Social Service Responsibilities

National Framework

Assessment Routes

LA Care

NHS care

NHS Service provision

ex parte Coughlan

ex parte Grogan

NHS continuing healthcare Checklist

Advocacy Introduction

Overview of being an Advocate

Principles of Independent Advocacy

Introduction to Advocate skills

Building relationships

Conflict resolution

Making representations on behalf of another

Working in Mental Capacity and Deprivation of Liberty

Legal issues

Advocacy Skills

Purpose and Principles of Independent Advocacy

Identifying Advocacy needs of different client groups

Making representations and Responding to needs

Remaining an Independent Advocate

Mental Health Advocacy skills

Mental Capacity Advocacy skills

Deprivation of Liberty Advocacy skills

Police station attendance as an Appropriate Adult

Community Care Courses

Community care legislation encompasses both entitlements to health and welfare as well as financial management, investments and IHT advice.

Clients now require information the type of care they should be receiving, together with the different purchasing options concerning home care and care in a residential or nursing home. Today’s adviser needs to be aware of a client’s entitlement to care services and paying for the these in order to advise on investment portfolios and IHT management. 

Call us 07943 160955